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Terms & Conditions

 

Terms & Conditions
Terms and Condition of Use
BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY ZURICH BEAUTY YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. All phone-in orders are bound by these terms and condition the same as online transactions.
Important Information about This Legal Contract
 
You agree to this User Agreement, and all of its terms and conditions, by visiting, browsing, shopping, accessing or otherwise using the Site. These terms and conditions are subject to change without prior notice at any time, in ZURICH BEAUTY’s sole discretion. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change. Customers should check this User Agreement and the Privacy Policy frequently
Acceptance of Contract Terms
This User Agreement, and all of its terms and conditions, constitute a legal contract between you and ZURICH BEAUTY (References to "you" or "your" shall relate to a customer of ZURICH BEAUTY or other party that visits, browses, shops, accesses or otherwise uses the Site (the "Customer"); references to "ZURICH BEAUTY" shall relate to ZURICH BEAUTY and its affiliates.) By visiting, browsing, shopping, accessing or otherwise using this site ("Site"), you acknowledge that you have read, understood, and agree to be bound by this User Agreement and comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to this User Agreement, as it may be changed by ZURICH BEAUTY from time to time, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law and international treaties. This Site is controlled and operated by ZURICH BEAUTY from its offices within the United States. ZURICH BEAUTY makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is not authorized. Those who choose to access this Site from other locations do so with their own initiative and are responsible for compliance with applicable local laws.
Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of IL without regard to conflict of law rules. You consent to jurisdiction of the federal and state courts located in Cook County, IL to hear any such claims. Any claims’ relating to product issues after receipt by customer is governed by the laws of the state of Illinois without regard to conflict of law rules. You consent to jurisdiction of the federal and state courts located in Cook County, IL to hear any such claims.
Access, Interference and Linking
ZURICH BEAUTY grants you a limited license to access and make personal use of the Site and not to download (other than page caching) or modify it, or any portion of it, except as provided below under "Use Restrictions," or with express written consent of ZURICH BEAUTY.
The following activity on the Site is expressly prohibited: Any non-personal or commercial use of any robot, spider, other automatic device, or manual process to monitor or copy portions of the Site or the content contained herein without prior written permission by ZURICH BEAUTY; collection or use of any product listings, descriptions, or prices, from the Site for the benefit of another merchant that supplies products competitive with or comparable to those offered on the Site; and, Any use of, visits to, or other action that imposes an unreasonable or disproportionately large load on the Site, or otherwise interferes with its proper and timely functioning.
Any unauthorized use terminates the license granted by Zurich Beauty.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site so long as the link does not portray ZURICH BEAUTY, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ZURICH BEAUTY logo or other proprietary graphic or trademark as part of the link without express written permission.
ZURICH BEAUTY does not review or control third-party sites that link to or from the Site, and is not responsible for the contents of any third-party sites linked to or from the Site.
Use Restrictions
The copyright in all material provided on this Site is held by Zurich Beauty or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of ZURICH BEAUTY or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only; provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded or printed materials. You also may not, without ZURICH BEAUTY’s prior written permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
All trademarks and registered trademarks are the sole property of their respective owners. Photographs courtesy of respective manufacturers.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ZURICH BEAUTY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF ZURICH BEAUTY OR A ZURICH BEAUTY AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Privacy
Please review our Privacy Policy, which also governs your visit to this Site.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. ZURICH BEAUTY reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Communications to Zurich Beauty
Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by ZURICH BEAUTY for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, ZURICH BEAUTY is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to ZURICH BEAUTY or the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.
Copyright Complaints
If you believe that your work has been copied in a way that constitutes copyright infringement, please contact:
ZURICH BEAUTY
5766 N Lincoln Ave
Chicago, IL 60659
Email: Sales@zurich-beauty.com
Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.
PLEASE READ THESE TERMS AND CONDITIONS OF SALE (" SALE AGREEMENT") VERY CAREFULLY.
THE CUSTOMER AGREES TO BE BOUND BY THIS SALE AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS (UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH ZURICH BEAUTY. IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN).

Important Information about This Legal Contract
This Sale Agreement is a legal contract between the Customer and ZURICH BEAUTY. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. (References to "you" or "your" shall relate to the Customer; references to "ZURICH BEAUTY" shall relate to ZURICH BEAUTY and its affiliates.) The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.
This Sale Agreement constitutes the entire agreement between the Customer and ZURICH BEAUTY relating to the purchase or sale of goods or services on the Site. The Sale Agreement may only be modified or terminated with regard to goods or services that have been purchased or sold on the Site in a writing signed by ZURICH BEAUTY. Electronic records (including signatures), that are otherwise valid, shall be accepted under the Sale Agreement. The Customer consents to receiving electronic records, which may be provided via a web browser or e-mail application connected to the Internet; consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting ZURICH BEAUTY at the address provided below.
In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.
Governing Law
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF IL , WITHOUT REGARD TO CONFLICTS OF LAWS RULES. THE CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED IN COOK COUNTY, IL FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THIS SALE AGREEMENT.
Title; Risk of Loss
Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to the purchaser.
Export Sales
If goods herein being purchased are being purchased for purposes of export, the Customer must obtain from the federal government certain export documentation before shipping to a foreign country.
General Legal Disclaimer
ZURICH BEAUTY HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY ZURICH BEAUTY IN NO WAY AFFECTS THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.
Internet Disclaimer
Internet connectivity requires access services from an Internet access provider. Contact your local access provider for rates, terms and conditions.

Pricing and Information Disclaimer
All pricing subject to change. For all prices, products and offers, Zurich Beauty reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
Should you request a price adjustment after your order has been submitted as well as after a price drop has occurred on the product purchased, it is at the sole discretion of ZURICH BEAUTY whether or not a price adjustment will be honored. ZURICH BEAUTY only processes price adjustment requests within 7 days of the original purchase. Promotional price changes are not eligible for the lowest price guarantee programs. Price adjustments are not eligible for the lowest price guarantee programs.
While ZURICH BEAUTY uses reasonable efforts to include accurate and up-to-date information on the Site, ZURICH BEAUTY makes no warranties or representations as to the Site's accuracy. ZURICH BEAUTY assumes no liability or responsibility for any errors or omissions in the content on the Site. All dimensions are provided by the manufacturer and are assumed correct. ZURICH BEAUTY will not provide any Returns, Refunds and/or Considerations for inaccurate measurements. Color scans found on ZURICH BEAUTY website were done to the best of our ability and may vary from computer monitor to monitor. For an accurate color selection, please visit our warehouse or showroom

Warranty for Equipment.
Hydraulic pumps - 2 years.
All-purpose Reclining Chair Mechanisms - 1 year.
Barber and Salon Chairs - 1 year.
Shampoo Units fixtures - 1 Year.
Electronic appliances - 6 Months.
If at any time within this time frame after shipment the equipment does not function as warranted, return it and we will repair or replace it without charge. If, within 30 days after shipment, the equipment does not function as warranted, we will pay shipping charges to return the equipment to us for repair or replacement. After 30 days, buyer agrees pay all shipping costs.
Zurich Beauty does not accept under any circumstance, be liable, for abuse, misuse, normal wear and tear, alteration, improper 
 maintenance, unauthorized repair, design concept, any chipping, fading, staining, peeling or any acts of nature such us: fire, water damage, freeze.
  • Despite our best efforts, a small number of mistakes may happen from time to time. If a buyer receives merchandise that does not confirm to our warrant, the buyer must complete a claim and provide supported evidence either written, photographs or video.
  • Warranty is non-transferable and applies to the original purchaser and date only.
  • Replacement parts will be sent as a solution whenever possible.
  • Tampering, inappropriate use or any modification of product will void all warranty
Only a licensed professional plumber should install shampoo / backwash units for safety and code compliance. Failure to use a licensed plumber or contractor, plumbing, and building codes; may be unlawful and will void the product warranty.
Zurich-Beauty and its manufactures recommend that all plumbing and electrical work be done by licensed professionals who are familiar with the local building codes
 You must maintain a copy of your licensed plumber's invoice and permitted documentation for proof should a claim be made under your warranty. Zurich-Beauty shall not be liable, under any circumstances, for consequential or incidental damages including, but not limited to, labor costs or loss of profits arising in connection with the use of or inability to use products purchased. The warranties offered are non-transferable and applies only to the original purchaser on record.
Follow Zurich Beauty's plumbing instruction carefully. We will provide you with a plumbing specifications sheet after your purchase. this will go directly to your email. 
When you receive your shampoo unit have a licensed plumber seal your unit at every opening including the drain, faucet components ,water hoses and lines. This is Mandatory!!! All work should be done by a licensed plumber.
Zurich Beauty may repair or replace goods at their discretion. Clients must submit photo/video evidence of any defects in order to qualify for replacements parts.
Customers are responsible for shipping charges related to sending replacements after the products have been in the customer's possession for more than 30 days.  Please call Zurich Beauty if you have any questions about our warranty.

Limitation of Liability
ZURICH BEAUTY WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. ZURICH BEAUTY WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, ZURICH BEAUTY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon ZURICH BEAUTY until accepted by ZURICH BEAUTY. Terms of payment are within ZURICH BEAUTY's sole discretion. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. ZURICH BEAUTY may invoice parts of an order separately. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. The Customer is responsible for sales and all other taxes associated with the order.
Once the Customer submits an order online or through the phone to ZURICH BEAUTY, the payment will be processed automatically. In cases of backorder items, Customer has the right to cancel the order for full refund. ZURICH BEAUTY will only be able to hold inventory for pre-orders with complete payment.
Return Policy
If you are unsatisfied for any reason you can return your item with a 30% restocking fee plus shipping both ways within 7 days of receipt of the item. We will be happy to provide freight bills to calculate the total cost. We will refund your money via check or to the card used for original purchase after the items is received back into our warehouse. We would like to stress that we want happy customers!
  • Despite our best efforts, a small number of mistakes may happen from time to time. If a buyer receives merchandise that does not confirm to our warrant, the buyer must complete a claim and provide supported evidence either written, photographs or video.
  • Warranty is non-transferable and applies to the original purchaser and date only.
  • Replacement parts will be sent as a solution whenever possible.
  • Tampering, inappropriate use or any modification of product will void all warranty.
  • Please contact us for any warranty concerns or questions at
All sales are final 30 days after delivery and charges from that point on are non-refundable. NO EXECEPTION. After 30 days since delivery of your order to you or your delivery address, ZURICH BEAUTY will not cover or otherwise provide compensation for any damages or defects to your product.  Please have your item returned to us within 30 days to be eligible for a refund, partial refund, or replacement.
Custom orders of any nature are non-cancellable and non-refundable
Payment Disputes/Fraudulent Chargebacks
Zurich Beauty has a zero tolerance policy for fraudulent chargebacks. Any customer who disputes a valid and authorized credit card purchase is subject to fees and service charges at our discretion. A handling charge of $30.00 per chargeback will be assessed to the reference purchase. Further, if a cardholder charges back any payments made on cardholder's credit card, and the chargebacks are unsubstantiated by demonstration of proof of product delivery without refusal on the part of cardholder, then cardholder will pay an additional $150.00 fee per unsubstantiated chargeback. We will also report all unjustified chargebacks, including the name, complete contact information, and email address of the offending cardholder, to ChargeBackProtection.org, thereby banning the offending cardholder from placing future orders with any business that uses ChargeBackProtection.org's charge verification service. Cardholders initiating a chargeback threat, for any unsubstantiated reason, will also be reported to ChargeBackProtection.org. The aforementioned reporting policy for fraudulent chargebacks, or chargeback threat for fraudulent intent, becomes an exception to our published privacy policy -- Cardholders that engage in fraudulent chargebacks are criminals, not customers. If you chargeback a credit card payment for a valid product delivery, you agree that we may recover the amount of the chargeback, as well as the above chargeback fees by any means deemed necessary, including but not limited to re-charging your credit card for the chargeback.
Check payment policy
ZURICH BEAUTY will accept personal or business checks up to $12,000 at our warehouse location, subject to verification. ZURICH BEAUTY will accept personal and business checks for prepay orders, but allow 10 business days for clearing.
SHIPPING
If a customer wishes to ship freight via third party billing ZURICH BEAUTY requires a credit card number to secure potential freight charge backs.
In the event that a shipping company charges ZURICH BEAUTY back as the shipper for your shipment for any reason, ZURICH BEAUTY reserves the right to charge the credit card you provided for the costs associated with your shipment. Actual freight bill charges will be furnished upon request.
Inaccuracy Disclaimer
From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Actual products may differ in color due to lighting conditions, monitor settings, brands and variations in wood grain. Zurich Beauty reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Arbitration
Any controversy or claim arising out of or relating to this contract, or breach thereof, shall be settled by arbitration administered by the American Arbitration Association's eCommerce Services under the AAA's Commercial Arbitration Rules. Supplementary Procedures for Online Arbitration, and the judgment on the award rendered by the Arbitrator(s) may be entered having jurisdiction thereof to be. The arbitration will take place in Chicago, Illinois. Each party will bear its own cost of any legal representation, discovery or research required to complete arbitration. The existence or results of any arbitration will be treated as confidential. Further, Customer will not have the right to participate as a representative or member of any class of claimants pertaining to any claim.